Services
Senior engineering capacity, when you need it.
Three engagement models designed for how MSPs and agencies actually win and deliver work.
What we deliver
Deep in a narrow lane.
We don't do a bit of everything. We go deep in Azure, DevOps, automation, and AI - the capability gaps your clients are pushing you on right now.
Azure architecture & migration
Greenfield Azure deployments, hybrid migrations, landing zone design, subscription and governance architecture. We scope, architect, and deliver - you maintain.
Infrastructure as Code
Bicep, Terraform, ARM. Repeatable, auditable infrastructure that your team can version-control, review, and re-deploy. No more snowflake servers.
CI/CD & DevOps pipelines
GitHub Actions, Azure DevOps, build-test-deploy pipelines for client workloads. We wire up the pipeline; your clients ship faster and break less.
AI in production
Azure OpenAI, Copilot integrations, RAG pipelines, AI agents. We scope what actually makes sense for the client, build it, and hand it back to you in a state you can support.
Workflow & process automation
CRM-to-accounting sync, client onboarding workflows, RMM automation, internal MSP ops. We build automation pipelines that eliminate the manual overhead your team keeps working around.
Tier-3 architectural review
Escalation support for complex client environments. Security architecture review, cloud cost optimisation, technical due diligence for acquisitions or audits.
How we engage
Engagement models
Pick the structure that fits the work. Mix and match across different clients.
Scoped, priced, and delivered as a milestone-driven build. Azure migrations, CI/CD pipelines, IaC deployments, AI integrations. Fixed price agreed before the client signs - you know your margin upfront. Proposal within 48 hours of briefing.
A dedicated monthly block of senior engineering capacity with a 24–48hr SLA. Tier-3 escalation, architectural reviews, and ongoing script optimisation. Pre-paid, pre-allocated, and available when you need it.
End-to-end automation pipeline design and build. CRM sync, client onboarding workflows, RMM automation. Sold under your brand, with a setup engagement and low monthly fee for monitoring and updates.
FAQ
Common questions
Do you work directly with our clients?
Only if you want us to. By default we operate entirely behind your brand - all deliverables are presented by you. For some engagements, having us join a scoping call as a "senior engineer on your team" works well. That's your call.
How do you handle urgent escalations?
Project work is milestone-driven and asynchronous. For production incidents requiring same-day response, the Engineering Reserve retainer includes an SLA. If you need live incident support, flag it when we discuss the engagement.
Can you provide a fixed price before the client signs?
Yes - that's the point. We scope from your brief and turn around a fixed-price proposal within 48 hours. You mark it up, present it as your own, and only engage us when the client signs.
What if the scope changes mid-project?
Scope changes are handled via a simple change request process. We'll price the delta and get sign-off before proceeding. No hidden costs, no surprises on the final invoice.
Do you have Azure certifications?
Yes. Our engineering capability covers AZ-104 (Azure Administrator), AZ-204 (Developer), and AZ-400 (DevOps Engineer) level competencies. We'll provide credentials on request for enterprise deals that require it.
What industries do your MSP partners typically serve?
Professional services (legal, accounting, finance), healthcare, construction, and tech companies are the most common. We've worked across regulated and non-regulated environments. If your client has compliance requirements, flag them early.
Tell us what's in your pipeline.
We'll let you know if we can help and have a proposal back within 48 hours.